Eastmont required a property management team to successfully manage building operations, resolve tenant concerns, retain leases, and effectively communicate the owner's commitment to the tenant base and Center. Unico was identified as having both the market expertise and property management experience needed to effectively address these issues.
During the first years of its ownership, Unico was able to increase occupancy levels and NOI as a result of its hands-on management, capital improvement strategy, and building rebranding.
Unico applied its results-driven property management services to execute significant capital upgrades to the Bank of America Financial Center, reduce operating expenses creating a better leasing value for tenants, and implement a best-in-class customer service to increase the value of a trophy asset. As a result of Unico's stellar property manager, the building's occupancy increased from 82 percent to 93 percent.
Unico was identified as having both the local knowledge required, as well as the industry and asset type expertise, and so was selected to manage the project.